AW8 takes every aspect of our members' personal data protection seriously. This document details how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All data transmitted between your device and aw8 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
AW8 operates in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every process involving the handling of members' personal data meets the prescribed legal standards.
AW8 members' personal data has never been and will never be sold, leased, or shared with any third party for marketing purposes without the explicit consent of the member concerned.
We clearly explain every purpose for data collection. You will always know what data we hold, what it is used for, and how long it is stored in our system.
As an aw8 member, you have the right to access, correct, or request deletion of your personal data at any time through our official support channels, available 24 hours a day.
The AW8 Privacy Policy is updated periodically in line with the latest legal and technological developments. Members will be notified of any material changes before they take effect.
AW8 ("we", "Platform" or "AW8") is committed to protecting the privacy and security of all our members' personal data. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and aims to provide clarity on how we handle your personal information.
We believe that member trust is the most valuable asset of the AW8 platform. As such, every decision involving the handling of personal data is made with care, always prioritising the interests and rights of our members. There is no compromise on data security and privacy — this is a core principle of how we operate.
This policy applies to all information collected through the AW8 website, mobile app, and any of our official communication channels. If you have any questions after reading this document, our support team is available to assist you at any time.
AW8 only collects personal data that is strictly necessary to provide our members with a safe, seamless, and quality service. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identification Data | Full name, national identity card number (MyKad), date of birth | Mandatory – KYC & age verification |
| Contact Data | Email address, phone number | Mandatory – account communications |
| Financial Data | Bank account number, deposit and withdrawal transaction records | Mandatory – payment processing |
| Technical Data | IP address, device type, browser information, access logs | Automatic – system security |
| Usage Data | Game history, betting records, active session time | Automatic – service improvement |
Your personal data is collected through various methods depending on the type of interaction you have with the AW8 platform:
We only collect data that you provide voluntarily or data generated automatically during your use of the platform. No data is collected without your knowledge.
The personal data we collect is used solely for purposes directly related to delivering a quality and secure AW8 service. These purposes are:
AW8 does not sell or trade members' personal data to any party. However, in certain limited situations, we may need to share personal data with the following parties:
AW8 continuously invests in the latest security infrastructure to ensure members' personal data remains protected at all times. Key security measures we implement include:
AW8 retains members' personal data only for as long as necessary to fulfil the purpose of its collection or as required by applicable Malaysian law.
Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised using procedures established by our compliance team.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the AW8 Privacy Policy, you have the following rights regarding your personal data:
You have the right to request and obtain a copy of the personal data AW8 holds about you at any time.
If your personal data is inaccurate or outdated, you have the right to request an immediate correction through our support team.
You may request the deletion of your personal data, subject to any legal record-keeping requirements that may prevent full erasure.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, at no charge.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.
To exercise any of the above rights, please contact our compliance team through the official support channels. We will process your request within 21 business days from the date of receipt of a complete request.
AW8 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your internet browser settings. However, disabling certain cookies may affect the functionality of some areas of the AW8 platform.
AW8 reserves the right to modify or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. We are committed to providing clear notice to all members before any material changes take effect.
We encourage you to review this Privacy Policy periodically to ensure you are always informed of how we handle your personal data.
If you have any enquiries, concerns, or complaints regarding this Privacy Policy or how aw8 handles your personal data, please contact us through the following channels:
For complaints that cannot be resolved through our internal channels, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP) in accordance with the procedures set by the relevant authority.
Join over 500,000 Malaysian players who trust aw8 for a safe, fair, and enjoyable gaming experience. Register now and enjoy the peace of mind you deserve.
By registering, you agree to the Terms and Conditions and the AW8 Privacy Policy.